FAQs

Where do we deliver to?

We provide worldwide shipping.

How much does shipping cost?

It depends on where you are. You can read details in our shipping policy.

Can the order be delivered to multiple addresses?

We do not accept shipping to multiple addresses for a single order. Please place separate orders if you want products delivered to different addresses.

How can I track my package?

You can track your order on our Tracking Order page.

How can I exchange my items?

Our items do not currently provide an exchange option. Please get in touch with our customer service within 14 days of order delivery if you have any complaints about your purchase. Then, if deemed necessary, our customer service division will assist in offering a replacement or refund.

If product is defective, how do I return it?

If your order is defective, please take a photo and contact us via email. You can read the details of our Return Policy here.

Contact Information

Company Name: BMAI VIETNAM COMPANY LIMITED

No: 0108928033

Website Name: Meetsneaker

Phone: +84 899 986 003

Address: 8 Rue Victor Laloux, 37000 Tours, France

Email: support@meetsneaker.com

Support Time: 9 AM – 5 PM | GMT + 1

Fanpage Bmai: Bmai

Group Bmai: Bmai